POSITION SUMMARY:

The Payments Supervisor is responsible to for the daily operations of payment processing to include leadership of payment processors and specialists. As the expert in all payment topics, this position will maintain advanced knowledge and expertise in all payments topics, developing specialized knowledge in ACH Origination, ACH Processing, Checks (including foreign deposit items), Faster Payments (FedNow/RTP/Zelle), Remote Capture (ATM/ITM/Lockbox/MRDC/RDC), and Wires (Domestic and International). The Payments Supervisor also serves as the primary subject matter expert for payments for all department, credit union, and regulatory compliance purposes as well as the escalation point for daily payment tasks.

 

GREENSTATE CULTURE:

At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities.

 

Salary range for this position is $103,793.30 - $138,917.48 with a progressive benefit package. 

1. Bachelor’s degree in business or related field and/or equivalent years' experience is strongly preferred.
2. Minimum 5-8 years of financial institution or other applicable industry-related work experience with 3-5 years of demonstrated progressive leadership experience.
3. Preferred experience in payment operations at a $10 Billion+ financial institution.
4. Required to hold current AAP certification.
5. Preferred additional certifications in areas of specialization (e.g. APRP, NCP, FPP).
6. Has an advanced understanding of general ledgers (e.g. debits, credits) and related functions.
7. Demonstrates critical thinking to identify efficiencies or new approaches for current operating procedures.
8. Ability to research, understand, and relate complex concepts and information from various legal and regulatory sources and to apply those concepts to credit union policies and procedures.
9. Proficiency with and the ability to learn a wide variety of related computer applications.
10. Excellent time management skills with the ability to efficiently multi-task, prioritize, and meet 
    deadlines for multiple work assignments in a demanding environment.
11. Positive attitude and a team-first focus with an emphasis on providing outstanding service.
12. Ability to develop and maintain effective working relationships with all levels of employees and 
    outside vendors.
13. Self-directed nature with the ability to work independent of direct supervision in complex and 
    ambiguous environments, using experience and judgement to make quick, effective decisions 
    under pressure.
14. Excellent oral communication skills, interpersonal skills, telephone and email manners and 
    etiquette.
15. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by 
    business demand.
16. Ability and willingness to respond quickly outside of standard business hours to troubleshoot or 
    address system failures or processing issues.
17. Must be Bondable.

This position reports to the Vice President/Accounting Operations.

This position is responsible for the supervision of others.

GreenState Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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